Terra Hotel Bansko, Bansko ➤ Reviews, Rooms & Prices 2025

Book on our site

Up to 10% cheaper

than Booking.com

Key details

About the Hotel

Betolovoto Area, Bansko, Bg, Bansko, Bulgaria, 2760

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Luxury Two-Bedroom Maisonette

Max:

2 persons

110 m²

Bed options:

2 Single beds

Shower

Heating

room details

Check Prices

Deluxe King Room

Max:

2 persons

25 m²

Bed options:

2 Single beds

Shower

Heating

room details

Check Prices

Family Suite

Max:

4 persons

80 m²

Bed options:

2 Single beds

Heating

Bathtub

room details

Check Prices

Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A list of all available modes of transport

City Center

Bansko 3.9 mi

Airports

Sofia (SOF) 96.3 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Relaxing Spa Experience

The spa facilities at the Terra Complex truly enhanced our holiday. The temperature of the swimming pool was just perfect, allowing us to unwind after a long day on the slopes. I particularly enjoyed the hot jacuzzi, which offered a soothing escape. Highly recommended for anyone seeking relaxation.

Emily Watson. United Kingdom, 2024-01-15Read full review on

Delicious A-la-Carte Meals

Dining at the hotel was a delightful experience. The A-la-Carte menu featured a variety of delicious options, and we were blown away by the Lamb Kebabs. The portions were generous and reasonably priced. It made our evenings very enjoyable and relaxing after skiing all day.

JohnSki22. Australia, 2024-03-22Read full review on

Spacious and Comfortable

Our room at the Terra Complex was exceptionally spacious and had stunning views of the mountain landscape. I appreciated the large living area, which comfortably accommodated my family during our stay. It made our time indoors just as enjoyable as our adventures outside.

Mary Thompson. Canada, 2024-05-30Read full review on

Convenient Shuttle Service

The shuttle service offered by the hotel was incredibly convenient. It made getting to the ski slopes effortless, with a prompt schedule ensuring we never missed out on skiing time. The reliable transport truly enhanced our overall experience.

MichaelRay89. New Zealand, 2024-02-10Read full review on

What’s included

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Baggage storage
Locker room
Ski storage
Elevator
ATM/Cash machine
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness center
Ski school
Hiking
Horseback riding
Cycling
Golf course
Pool tables
Table tennis
Fishing

Guest Parking

Electric kettle

Services

Airport shuttle
Room service
Housekeeping
Car rental
Ski equipment rental
Laundry
Tours/Ticket assistance
Happy hour

Dining

Restaurant
Snack bar
Picnic area/ Tables
Packed lunches

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Babysitting/Child services
Children's buffet
Children's play area
Game room

Spa & Leisure

Indoor swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Spa & wellness center
Solarium
Sauna
Turkish bath
Steam room
Jacuzzi
Back massage
Head massage
Full body massage

Room features

Heating
Sitting area
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Betolovoto Area, Bansko, Bg, Bansko, Bulgaria, 2760

Map view

Betolovoto Area, Bansko, Bg, Bansko, Bulgaria, 2760

City landmarks

Неофит Рилски 6

Pirin Golf and Country Club

1.8 mi

St. Catherine

2.3 mi

Belizmata Dam

3.0 mi

Public Building

Bansko Municipality

3.8 mi

Church

Holy Trinity Church

4.0 mi

Pirin Street

4.0 mi

Holy Virgin Church

4.2 mi

Museums

Velyanova house

4.1 mi

Nearby

Неофит Рилски 6

Pirin Golf and Country Club

2900 ft

Restaurants

Queen's Pub

4500 ft

Betolovoto district

Reviews and Ratings

Feedback from previous guests about their experience.

72%

liked the hotel and would stay again

7.2/10

Very good

Rooms

8.5

Location

7.0

Service

6.8

Dining

8.8

United States of America, January 2025

9.0/10

We had a wonderful stay at the TERRA Complex, enjoying spacious accommodations and excellent dining options, especially the a la carte menu. The pool area was a highlight for our kids, though the provided bicycles were not available during our visit. Overall, the experience was fantastic, and we’re definitely planning to return for skiing in the future.

Rooms

9.0

The accommodations were spacious and clean, providing everything we needed for a comfortable stay.

Service

9.0

The service was prompt and very attentive, ensuring all our needs were met during our stay.

Location

8.0

While the hotel is a bit distant from Bansko, its peaceful setting surrounded by nature was perfect for a relaxing getaway.

Dining

10.0

Dining was excellent with a diverse menu, and the selections of Bulgarian wines truly enhanced the experience.

Facilities

9.0

The facilities, including the pool and various games for kids, were very impressive and well-maintained.

George

United States of America, January 2025

5.2/10

Rooms

Service

Location

Dining

Facilities

John

United States of America, September 2024

6.4/10

The TERRA Complex offers a beautiful experience with great family-friendly amenities and excellent on-site dining. The shuttle service to the slopes was organized perfectly, making skiing easy and enjoyable. However, my experience was marred by service inconsistencies, particularly at the front desk, and some room issues that detracted from the overall enjoyment.

Rooms

7.0

The room was comfortable and spacious enough for two, with a nice terrace, but it lacked an indoor connection to the main hotel facilities.

Service

5.0

While some staff were kind and accommodating, my interactions with the front desk were frustrating and unhelpful at times.

Location

6.0

The hotel is beautifully located, but it's quite a distance from other towns and establishments, making it feel a bit isolated.

Dining

8.0

Dining was very good, with a variety of Bulgarian dishes that were well-prepared and enjoyable, though the restaurant could improve on service timing.

Facilities

7.0

The facilities, including the swimming pool and spa, were nice but could be better maintained during peak times.

Russell

United States of America, September 2024

9.4/10

We had an amazing time at the Terra Complex during February half term. The spacious accommodations and fun amenities for kids made it a perfect family getaway. The dining options were diverse and delicious, particularly the a la carte menu. The shuttle service was efficient, though the location is a bit distant from the main attractions. Overall, it’s a great spot for families looking to enjoy skiing while keeping costs reasonable.

Rooms

10.0

The rooms were spacious and offered stunning views of the mountains and golf course.

Service

10.0

The service was attentive and accommodating, making our stay enjoyable.

Location

8.0

The location was peaceful, surrounded by nature, though a bit away from Bansko's center.

Dining

10.0

Dining was an exceptional experience, with a variety of delicious Bulgarian dishes and a fantastic wine selection.

Facilities

9.0

The facilities included a lovely pool and a great spa area, which we thoroughly enjoyed after long days of skiing.

Lee

United States of America, September 2024

6.0/10

My stay at Terra Complex had its ups and downs. The rooms were spacious and clean, offering a nice view of the mountains and golf area. However, the service left a lot to be desired, especially when I faced issues at the front desk. The location is quite relaxing, though a bit distant from the town. Overall, it's a decent place for families, but there are definitely aspects that need improvement.

Rooms

8.0

The rooms were spacious, clean, and provided a lovely view of the mountains. However, I was placed in a different building away from the main amenities, which was not ideal.

Service

5.0

While some of the staff were nice, I had an unpleasant interaction at the front desk that made things frustrating during my stay.

Location

6.0

The location is peaceful and surrounded by beautiful scenery, but it's quite far from the nearest town and other hotels.

Dining

7.0

The variety of food was decent, but the overall quality did not impress me completely, especially considering the half-board option.

Facilities

5.0

Facilities like the spa left something to be desired; the sauna and pool were not as enjoyable as expected.